Pre-Order Policy

All items in this collection are available for pre-order and are made with care specifically for our collection.

Production will begin once the pre-order period closes. Please allow approximately 3–4.5 weeks for production to be completed.

Once production is finished and the sets arrive to us, orders will be processed and shipped within 2–5 business days. We always aim to pack and ship pre-orders the same day inventory arrives to ensure you receive your order as quickly as possible.

By placing a pre-order, you understand and agree to the estimated production and shipping timeframe listed above. Please note that pre-order timelines are estimates and may vary slightly due to production or shipping delays outside of our control.

Thank you for your patience and support — we promise these sets are worth the wait! ♡
#SETSOFTHESUMMER

Shipping Policy

Once your order has been processed, you will receive a confirmation email with tracking information. Please allow 2–5 business days for orders to be processed and shipped after inventory arrives.

Shipping times may vary depending on your location and the shipping carrier selected at checkout. We are not responsible for delays caused by carriers, weather conditions, or incorrect shipping information entered at checkout.

Please double-check your shipping address before placing your order. Once an order has been shipped, we are unable to make changes to the delivery address.

If you experience any issues with your shipment, please contact us at:
info@xoanarjae.com

Contact Us

For questions regarding your order, shipping updates, sizing assistance, or general inquiries, please contact us at:
info@xoanarjae.com  (click here)

Please allow 24–48 business hours for a response. Thank you for your patience and support ♡